Question 1

What is your minimum order quantity?

Accepted Answer

Our MOQ is 500 pieces for standard fasteners. For custom/OEM orders, MOQ is typically 1,000-5,000 pieces. We've supplied 500+ clients across 20+ African countries since 2012, with orders ranging from 500 to 500,000 pieces per shipment.

Question 2

What payment methods do you accept?

Accepted Answer

We accept T/T (30% deposit, 70% before shipment), L/C at sight, PayPal (for samples under $500), and Western Union. We also offer Trade Assurance via Alibaba for orders up to $100,000.

Question 3

What are your most popular fastener products?

Accepted Answer

Our best-selling products are: 1) Drywall screws (3.5x25mm bugle head, fine thread) - 25% of orders, 2) Self-drilling TEK screws (#8x1/2 inch) - 20% of orders, 3) IBR roofing nails (3.05x75mm) - 18% of orders, 4) Hex bolts M10x50 Grade 8.8 - 15% of orders. We ship 50+ containers monthly, with 65% to African ports including Durban, Lagos, and Mombasa.

Question 4

What certifications do your fasteners have?

Accepted Answer

Our products hold ISO 9001:2015, CE (EN standard), and SABS certifications. We test tensile strength, torque, and corrosion resistance per DIN, ISO, and ASTM standards. Test reports available upon request.

Question 5

What is your production capacity?

Accepted Answer

Our factory operates 3 production lines with a monthly capacity of 500 tons. We can produce up to 50 tons of fasteners per day, enabling us to fulfill large orders within 15-25 days for standard products.

Question 6

How do you ensure quality control?

Accepted Answer

We implement 3-stage QC: 1) Incoming material inspection, 2) In-process sampling (every 500kg), 3) Pre-shipment inspection. Our defect rate is under 0.5% (industry average: 2-3%).

Question 7

How can I get free samples?

Accepted Answer

Yes, we provide 5-10 free samples per product for quality inspection. Samples ship within 3 business days via DHL/FedEx. Clients in Zimbabwe, South Africa, and Kenya have received samples within 7-14 days.

Question 8

How do I track my order?

Accepted Answer

We provide tracking numbers for all shipments via DHL, FedEx, or sea freight. You can track your order online or contact your dedicated sales manager via WhatsApp for real-time updates on production and shipping status.

Question 9

How do I place a custom OEM order?

Accepted Answer

Send your specifications (dimensions, material, coating, packaging) via email or WhatsApp. Our engineering team will provide a quote within 24 hours. After approval, we create samples (7-10 days) and proceed with bulk production upon sample confirmation.

Question 10

How do you handle quality disputes?

Accepted Answer

We have a 100% quality guarantee policy. If any defect rate exceeds 1%, we offer full refund or replacement. Our claim resolution time is typically 48 hours, and we maintain a 98% customer satisfaction rate.

Question 11

Why choose TradeGo as your fastener supplier?

Accepted Answer

1) 12+ years Africa-focused experience, 2) ISO 9001 & SABS certified factory, 3) 65% of exports go to Africa with optimized logistics, 4) Defect rate 0.5% vs industry average 2-3%, 5) 50+ containers shipped monthly, 6) 500+ clients across 20+ African countries.

Question 12

Why are your prices competitive?

Accepted Answer

We are a direct manufacturer with 3 production lines, eliminating middlemen. Our factory-direct pricing saves you 15-30% compared to traders. We offer price matching for equivalent products and volume discounts starting at 10,000 pieces.

Question 13

Why do African construction companies choose TradeGo?

Accepted Answer

1) SABS certification meets African import standards, 2) Optimized sea freight routes to Durban, Lagos, Mombasa (15-35 days), 3) Special packaging for tropical climate conditions, 4) Technical support for correct fastener selection, 5) 98% on-time delivery rate.

Question 14

Where are your products used?

Accepted Answer

Our fasteners are widely used in: 1) Residential and commercial construction, 2) IBR and corrugated roofing installations, 3) Steel structure projects, 4) Solar panel mounting systems, 5) HVAC installations, 6) Wood frame construction, 7) Interior decoration and drywall partitioning.

Question 15

Where do you ship from?

Accepted Answer

We ship from Shenzhen Port, China. Our main shipping routes: 1) To Durban (South Africa): 20-25 days, 2) To Lagos (Nigeria): 25-30 days, 3) To Mombasa (Kenya): 20-25 days, 4) To Beira (Mozambique): 15-20 days. Air freight available for urgent samples.

Question 16

Where can I see your product catalog?

Accepted Answer

Our full product catalog is available on our website at tradego-fasteners.com. You can browse products by category (screws, bolts, nails, anchors), filter by specifications, and request quotes directly. Physical samples can be shipped within 3 business days.

Question 17

When can I expect delivery?

Accepted Answer

Standard orders (500-10,000 pcs): 15-25 days. Large orders (10,000+ pcs): 25-40 days. Express production available for urgent orders (7-10 days, 15% surcharge). 98% of orders ship on time.

Question 18

When should I use drywall screws vs self-drilling screws?

Accepted Answer

Use drywall screws for drywall-to-wood or drywall-to-metal studs (under 0.75mm). Use self-drilling TEK screws for metal-to-metal fastening (0.75-2.5mm steel). For steel thicker than 2.5mm, pre-drilling is required. Contact us for free technical consultation.

Question 19

When were you established?

Accepted Answer

TradeGo was established in 2012, specializing in fastener manufacturing and export. Since then, we have grown to become one of the leading China-Africa fastener suppliers, serving 500+ clients across 20+ African countries with a monthly export volume of 50+ containers.

Question 20

Who should I contact for a quote?

Accepted Answer

Contact our sales team via: Email: info@tradego-fasteners.com | WhatsApp: +86 159 6340 9951. Our team responds to inquiries within 2 hours during business hours (Monday-Friday, 9AM-6PM China Standard Time).

Question 21

Who are your main customers in Africa?

Accepted Answer

Our African customers include: 1) Hardware distributors and retailers, 2) Construction companies and contractors, 3) Roofing specialists and sheet metal workers, 4) Solar panel installers, 5) Manufacturing facilities. Major markets: South Africa (35%), Kenya (20%), Nigeria (15%), Zimbabwe (10%), other African countries (20%).

Analyse de Marché

Africa Automotive Fastener OEM Sourcing Guide

Africa Oil Refinery High Pressure Fastener Guide 2026

Africa Wind Energy Fastener Grade Specifications Guide

Africa Solar Farm Fastener Procurement Guide

Madagascar Antananarivo fastener sourcing for B2B trade

Kenya Mombasa Port Fastener Warehouse Guide: B2B Import Tips

Tanzania Dar es Salaam port fastener import procedure

Benin Cotonou fastener wholesale market | Bulk Fastener Supply for Benin Projects

Procédure et guide d'importation de fixations via le port de Lomé au Togo

Normes des Fixations de Construction à Abuja, Nigeria | Guide de Conformité des Fixations Certifiées

Guide d'importation en gros de fixations à Lagos, Nigeria

Approvisionnement en fixations de construction à Tripoli, Libye | Fourniture en vrac de fixations pour les projets de bâtiment libyens

Guide d'exportation de fixation méditerranéenne Tunisie 2026

Guide des Spécifications Fastener Pétrole Gaz Algeria Algiers 2026

Procédure d'importation de fixations au port de Casablanca, Maroc : Un guide B2B

Vente en gros de fixations de construction au Caire, Égypte : Solutions d'approvisionnement de qualité

Guide d'importation B2B 2026 : Tarifs des éléments de fixation au port d'Abidjan en Côte d'Ivoire

Vente en gros de fixations pour la construction à Dakar, Sénégal : Approvisionnement direct

Exigences de fixation pour la raffinerie de pétrole ougandaise

Guide d'approvisionnement en fixations industrielles pour les marchés africains 2026-07-06

Ethiopia Industrial Park Fasteners: Guide d'approvisionnement 2026

DRC Minière Fastener Logistique: Solutions Chaîne d'Approvisionnement

Solutions de Corrosion des Fixations pour Uranium Namibien

Fournisseur en gros de fixations pour le logement abordable au Kenya

Guide d'audit des fixations en acier inoxydable SABS pour l'Afrique du Sud 2026

Guide complet des spécifications des fixations de chemin de fer SGR de Tanzanie

Guide d'importation Fastener pour les projets de construction Botswana 2026

Normes de fixation Mozambique LNG pour les projets de construction

Guide de sélection des grades de fixations pour l'exploitation du cuivre en Zambie 2026

Guide d'approvisionnement B2B en boulons et vis pour le Zimbabwe 2026

Angola Construction Boom 2026: Fastener Demand Forecast and Supply Opportunities : 5 Études de Cas Réelles et Leçons Apprises

Marché des fixations Cameroun 2026: Guide complet pour les professionnels de la construction

Marché des fixations Maroc 2026: Guide complet pour les professionnels de la construction

Marché des fixations Éthiopie 2026: Guide complet pour les professionnels de la construction

Analyse du marché des fixations en Afrique australe

Marché africain des fixations 2026 : opportunité de 4,2 m...

Tanzania Fastener Market 2026: Dar es Salaam Hub and SGR Opportunities : 5 Études de Cas Réelles et Leçons Apprises

Mégaprojets de Construction au Zimbabwe 2026: Demande de Fixations à Batoka, Hwange et Projets Routiers

Fixations pour infrastructures hydrauliques : Applications pour l'irrigation et la distribution d'eau en Afrique

Marché des fixations Côte d'Ivoire 2026: Guide complet pour les professionnels de la construction

Marché des fixations de construction en Afrique de l'Est : Kenya, Tanzanie...

Marché des fixations de construction au Zimbabwe : Opportunités pour...

Marché des fixations de construction en Ouganda 2026 : Boom du raffinage de pétrole et de l'infrastructure

Marché des fixations de construction au Rwanda 2026 : Impact de la Vision Kigali 2050

Marché des fixations Tanzanie 2026: Guide complet pour les professionnels de la construction

Marché des fixations Sénégal 2026 : Aperçu rapide pour les importateurs

Marché des fixations Égypte 2026: Guide complet pour les professionnels de la construction

Demande de fixations pour infrastructures au Kenya 2026 : Prévisions du marché et opportunités pour les fournisseurs

Marché des fixations Algérie 2026: Guide complet pour les professionnels de la construction

Secteur de la Construction Informelle en Afrique: Demande de Fixations et Canaux de Distribution

Guide des Fixations pour Équipements Miniers : Spécifications Critiques des Fixations...

Marché des fixations Sénégal 2026: Guide complet pour les professionnels de la construction

DRC Mining Fastener Market: Copper Belt, Lubumbashi, Kolwezi : 5 Études de Cas Réelles et Leçons Apprises